Schedule a Pick-up

Please read our Donation Guidelines before scheduling a pick-up.


For certain large donations you can schedule a convenient, free pickup at your home, business or work-site by filling out the form below.

Once we receive your information, our Donations Coordinator will contact you within 3-5 business days (NOTE: SUMMER IS OUR BUSY SEASON – CALL BACKS WILL LIKELY TAKE LONGER THAN USUAL) to let you know if and when we can schedule a pickup. We may have follow up questions or request a photograph of the items to be donated. In some cases we may not be able to accept the materials or the donation may not be large enough for us to make a pick up.

If you do not receive an email within 3-5 business days, please check your spam box, then email us at DONATIONS@COMMUNITYFORKLIFT.ORG to make sure we received your info.

PLEASE NOTE:

June, July & August are our busy months and call backs may take longer than usual. Pick ups will still be scheduled within 1-3 weeks, though initial contact may take longer than 3-5 business days.

Residential pick ups are scheduled based on location and on a first come first serve basis. Please fill out our online form (below) to ensure you are in our queue.

The *FASTEST WAY TO REACH US with any changes, updates or questions about your pick up is though email: DONATIONS@COMMUNITYFORKLIFT.ORG

* Emails are often replied to within 1 business day. Due to high call volumes, voicemails may take up to 2-3 business days to return.

Important donation FAQs:

 

Can you carry my items down a flight of stairs?

No. Unfortunately, we cannot carry items up or down flights of stairs.
Your items can be on the curb, the porch, the garage or a similar space as long as they are at the street level and accessible to our truck and crew.

 

Will I get a receipt for tax purposes?

Yes! You’ll get a receipt listing the items you’ve donated, which you can use for your taxes.

 

Do I need to be home for the pickup?

No. If you won’t be at home, just let us know where to find your items. We’ll leave your receipt under the door or in your mailbox. If items are to be left outside, please use caution to avoid theft or weather damage. If items are stolen or damaged prior to the scheduled pick up date, please notify us as soon as possible so that we do not waste precious staff time or fuel.

 

Will you pick up my_______________?

If you have questions about whether we will accept the items you’d like to donate, first review our Donation Guidelines. If you can’t find the answer there, send us an email at Donations@CommunityForklift.org or call us at (301) 985-5180.  You may also email pictures to Donations@CommunityForklift.org.

*** Please Note: Furniture and decor items are accepted on a case by case basis. Please include photos of all furniture and decor items for consideration. 

 

I have questions not covered in the FAQs

If you need additional information, or are having trouble with the form, please email us at Donations@CommunityForklift.org or call us at (301) 985-5180, Monday-Friday 8am – 4pm. Thank you!

 




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